Zonal ITAD Device Grading Summary

Cosmetic Grading

C1 = Damaged (For materials recovery)

C2 = Used Poor (Heavy use and age)

  • Cosmetic blemishes are significant, such as multiple heavy dents, may require repair

  • Damages to latches, hinges, keyboards, etc. are prevalent

  • Critical parts are missing

C3 = Used Fair (Moderate use and age)

  • Cosmetic blemishes are consistent with wear, including multiple dents, discoloration, and light to heavy scratches

  • Damage to latches, hinges, keyboards, etc.

  • Some parts, panels, bezels, or covers may be missing

C4 = Used Good

  • Cosmetic blemishes include scratches and/or other surface imperfections from consistent use, but equipment is in good condition overall

  • Minor wear of labeling may be visible

  • Small dents and small areas of discoloration may be present from the removal of tags

  • No damage to latches or hinges, not any missing parts, panels, bezels or covers

C5 = Used Very Good

  • Cosmetic blemishes include minor scratches and/or other surface imperfections from consistent

  • use, but equipment is in good condition

  • Minor wear of labeling may be visible

  • Minor dents and areas

C6 = Used Excellent

  • Overall excellent cosmetic condition

  • May have light scratches or other minor blemishes from normal wear

  • Minor cosmetic blemishes have no impact on the system’s overall functionality or performance

  • Fully cleaned with all non-original labels removed

  • No missing parts

C7 = Certified Pre-Owned (Seller or Manufacturer Refurbished)

  • Used equipment that has been fully restored to like-new condition with warranty

  • Fully cleaned and cosmetically repaired with no blemishes

  • No missing parts

C8 = Unused

  • New, out of box, unused equipment removed from original packaging with no signs of wear or alteration

C9 = New Open Box

  • New, unused equipment in original packaging where factory seals have been broken

  • No signs of wear or alteration

Functional Grading

F1 = Collectible or Specialty Equipment

  • Collectibles are rare, vintage, and no longer manufactured or supported by the OEM

  • Specialty equipment are rare and specialized equipment not generally available in retail

  • May have broken or missing parts

F2 = Verified Specialty Electronics

  • Verified removed from operation with no known defects in functionality

  • No physical damage or defects

  • No corrosion

  • No missing parts

  • Part numbers and serial numbers verified accurate

F3 = Key Functions Working

  • A subset of the primary functions of the device that an ordinary user of the device expects to function are verified working through manual or software tests

  • Software may not be loaded or configured

  • Hardware required for key functions to be tested may have been removed after testing (e.g. Hard Drive)

  • May be missing components or parts not essential to key functions

  • Secondary functions may not be tested or working

  • May not include Focus Materials (e.g. Battery) that are not working or not tested

  • All missing components or parts will be listed for each item

F4 = Hardware Functional

  • All hardware is tested and verified working through manual or software tests

  • No missing or damaged components or parts

  • Software not loaded or configured

  • No hardware defects

F5 = Refurbished

  • All functions tested and verified working through software tests

  • Loaded and configured with legally licensed software for full operations

  • Software test results are available

  • No hardware or software defects

F6 = Like New

  • All functions tested and verified working through software tests

  • Repaired with OEM original parts

  • Loaded and configured with original manufacturer’s legally licensed software for full operation

  • Meets OEM specifications for full original functionality

  • Software test results are available

  • Zero defects